İNKA TURİZM is an organization operating in tourism and tourism transportation since 1995. With 25 years of experience, we offer professional transportation services to distinguished companies and hotels in Istanbul. Our company (ALÇİN TURİZM) affiliated to TÜRSAB with document number 10204 also serves as (A) Group Travel Agency. Since the day it was founded, it has adapted today's technology to the sector with its expert staff, without sacrificing service quality, always keeping customer satisfaction at the forefront. Today, it has taken the place it deserves in the sector by serving the most distinguished companies of Turkey.
It fulfills its tourism transportation service under the most economical conditions without sacrificing quality.
Our company has all the authorization documents (D2) and route permits required in the transportation sector.
As İNKA TURİZM...
We can use this experience of 25 years with the latest model MERCEDES VITO VIP vehicles (0-3) years old, with our drivers who have received seminars/training on tourism transportation and have psychotechnical and auto-drom (basic driving techniques) certificates, with no faulty traffic accident records, uniform private. We serve in clothes, ties and daily shaved. We transfer them to all our guests by making use of all technological opportunities.
All of our colleagues speak English.We always prioritize customer satisfaction. Our goal is 'ALWAYS THE BEST OF SERVICE'. We consider making our guests smile as the biggest part of our job.
We keep our GSM phones open 24 hours a day so that the companies or hotels we serve can reach us outside of working hours. We have a free pick-up service at the airports for our guests in order to meet with the vehicle 24 hours a day without any problems.
Our company provides services in accordance with TSE Standards and works according to ISO 9001 - 2000 Quality Assurance and Management Standards.
Global Positioning System (GPS) in all of our vehicles) exists. Company officials can see where the vehicle is and its route – km control over the internet. In addition, with this system, the speed of the transfer vehicles while cruising, the time of entry and exit from the hotel, the pause time, sudden movement and maneuver tracking, the location of the vehicle, and the traffic density are optionally followed by us in electronic environment.
All service vehicles of our company have traffic, motor insurance, voluntary liability insurance and Personal Accident Insurance.
Due to the density of traffic in Istanbul, we are working on alternative routes as a company in order to ensure that our guests spend the least time in traffic.
• Understanding that prioritizes customer satisfaction, • Zero (0) error, • ull service understanding, • Continuously developing knowledge and experience, • New and fast solutions, • Latest technologies, • Customer satisfaction, not reference, • Information sharing and transfer, • Working with team spirit.
Choose the place you want to travel outside the city and enjoy the comfortable and safe journey with our vehicles of your choice.
Our Working Principles
We always prioritize customer satisfaction. We accept respect and trust as the basic principle in our internal and external relations. Our administrative staff receives periodic training from experts in their service areas. We organize educational seminars every 3 months for our drivers to become specialized in traffic information, human transportation and driving. We provide personnel transportation service under the most economical conditions. We do not compromise on quality while providing economic conditions. Due to the density of traffic, we are working on alternative routes in order to ensure that the personnel spend the least time in traffic. We offer alternative solutions and suggestions to your expectations about personnel transportation, to the problems you have or may experience. We assign a Project Manager to every company we work with. We confirm all kinds of information in writing with the companies we work with. We keep our GSM phones open 24 hours a day so that the companies we serve can reach us outside of working hours. In case of any problem during the service, the personnel and the driver of the vehicle are not interlocutor in any way, and the Employer Company and the Carrier Company officials meet and solve the problem.
We Are the Pioneer of the Transportation Industry
Our company provides services in accordance with TSE Standards.
Our company works according to ISO 9001: 2000 Quality Assurance and Management Standards.
Our company's service vehicles; Minibuses, Midibuses 0-3 years old, Buses are new models and comply with European Union norms. All vehicles are maximally comfortable. Internal and external cleaning is carried out continuously and periodic maintenance is taken care of in order not to cause any business disruptions.
All drivers of our company serve with a uniform, special dress, tie and daily shaved badge, in compliance with the relevant laws, with at least 3 years of license and psycho-technical and auto-drom documents, without any defective traffic accident records.
All of our company's drivers have passed Auto - Drom training. (Auto-Drom: “basic driving techniques” is the training of drivers by experts by artificially creating rainy, snowy, icy weather and ground conditions in order to minimize the accidents that may occur in heavy traffic.)
All of our company's drivers have received a Psycho-Technical Certificate. (Psycho-Technical: The mental characteristics of drivers -perception, attention, memory, reasoning, etc.- psychomotor abilities and skills -reaction speed, eye, hand, foot coordination etc.- attitude, behaviour, habit and personal characteristics -risk taking, aggression, etc. measuring responsibility, self-control, etc. and reaching a conclusion about the adequacy of suitability for driving.)
All vehicles of our company have a Global Positioning System (GPS). Employer Company officials can see where the vehicle is and the route - km control over the internet. In addition, with this system, the speed of the service vehicles while cruising, the time of entry and exit from the company, the pause time, sudden movement and maneuver tracking, the location of the vehicle, the traffic density and whether the personnel use the service vehicle can be optionally monitored electronically. If requested, a detailed report is submitted to the Employer Company, together with the route information within the provincial borders of Istanbul.
All service vehicles of our company have traffic, motor insurance, voluntary liability insurance and Personal Accident Insurance on behalf of your company.
All service vehicles of our company are serviced by SOS. With the SOS agreement, it will serve you throughout the contract period. From the moment your personnel gets on the service vehicle, if they are ill or in case of a possible accident, transportation will be provided to all regions within the provincial borders, and they will benefit from the emergency doctor and ambulance service, and the drugs and medical supplies used in the first response will be provided by SOS. In addition, 24-hour medical consultancy service will be available.)
Our company's service vehicles and drivers; Photocopies of license, photocopy of driver's license, health report and criminal record, certificate of residence, photocopies of seat insurance policy, photocopies of psycho-technical, auto-drom documents and all documents related to traffic, after the work starts, are submitted to the Employer Company within 10 days.
Our company conducts a Personnel Satisfaction Survey every 4 months in the companies it works with. It evaluates the requests and complaints about the service vehicle or its driver, meets with the employer company and takes the necessary measures and implements them.